Get to know the Companion Solar Charger range as we answer your questions below.
If you don’t find the information you’re after, please contact our Customer Service Team on 1300 362 921 or [email protected].
10W & 21W Solar Chargers
How many devices can I charge at a time?
10W: One device can be charged at any one time via the USB connection.
21W: Two devices can be charged at any one time via the twin USB outlets.
120W Solar Charger & 200W Solar Chargers
Can I connect my solar panel directly to my fridge?
Not unless you have a fridge with in-built battery (like our 10000064/65 Lithium Range). Otherwise, the solar must only be connected to a suitable battery or powerpack.
What is the most Amps output I can expect from my solar panel?
120W: You can expect 6A per hour from your 120W solar charger in perfect solar conditions (full sun).
200W: You can expect 11A per hour from your 200W solar charger in perfect solar conditions.
I'm not getting the full amperage from my solar charger even though it’s very sunny.
There are a few reasons why your solar charger won't provide the max possible output even in full sun:
a) The battery/powerpack it is charging is full or near full
b) The ambient temperature is very hot
c) the angle of the panel to the sun is incorrect.
Can I use the solar panel without the controller?
Yes, you can, however you must ensure the unregulated charge output (around 21V) is regulated before it gets to any battery/powerpack
More about the Companion Solar Range:
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2. Collection of personal information
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3. How we collect your personal information
4. Use of your personal information
4.1. Adventure Operations Australia Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
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5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
6.1. Adventure Operations Australia Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected].
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Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Adventure Operations Australia Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.